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    TERMS OF SERVICE

    Last updated: 03.08.2020

    Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the www.zoaconcept.com website by ZOA concept (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

    You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Site and you must discontinue use immediately.

    SELLER INFORMATION

    Joanna Janusz („seller”) running a brand ZOA concept registered in Poland, with studio and customer service office based at Słowackiego 1, 83-110 Tczew, NIP 5932382215, REGON 221065847

    AGREEMENT TO TERMS

    The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

    Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

    MINORS

    All users who are minors in the jurisdiction in which they reside (under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Service prior to you using the Site.

    USER REPRESENTATION

    By using the Site, you represent and warrant that:

    1. all information you submit will be true, accurate, current, and complete;
    2. you will maintain the accuracy of such information and promptly update such registration information as necessary;
    3. you have the legal capacity and you agree to comply with these Terms of Service;
    4. you are not under the age of 13
    5. you are not a minor in the jurisdiction in which you reside (or if a minor, you have received parental permission to use the Site);
    6. you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
    7. you will not use the Site for any illegal or unauthorized purpose;
    8. your use of the Site will not violate any applicable law or regulation.

    If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

    USER REGISTRATION

    You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

    TERMINATION

    We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

    PROHIBITED ACTIVITIES

    You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

    As a user of the Site, you agree not to:

    1. systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
    2. make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses;
    3. use a buying agent or purchasing agent to make purchases on the Site.
    4. use the Site to advertise or offer to sell goods and services;
    5. circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein;
    6. engage in unauthorized framing of or linking to the Site;
    7. trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
    8. make improper use of our support services or submit false reports of abuse or misconduct;
    9. engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
    10. interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site;
    11. attempt to impersonate another user or person or use the username of another user.
    12. sell or otherwise transfer your profile;
    13. use any information obtained from the Site in order to harass, abuse, or harm another person;
    14. use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise;
    15. decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site;
    16. attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site;
    17. harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you;
    18. delete the copyright or other proprietary rights notice from any Content;
    19. copy or adapt the Site’s software;
    20. upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site;
    21. upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”);
    22. except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software;
    23. disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site;
    24. use the Site in a manner inconsistent with any applicable laws or regulations.

    GUIDELINES FOR REVIEWS

    We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:

    1. your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;
    2. your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital
    3. status, sexual orientation, or disability;
    4. your reviews should not contain references to illegal activity;
    5. you should not be affiliated with competitors if posting negative reviews;
    6. you should not make any conclusions as to the legality of conduct;
    7. you may not post any false or misleading statements.

    We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners.

    We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

    RETURNS AND COMPLAINTS

    Returns

    Please note that most of our products are personalized or made to order. As such, we ask you to consider your purchase carefully before finalizing it because we do not accept returns or refunds for made to order items. We have chosen not to make each item in advance to avoid overproduction and ensure the best quality possible.

    Package returned

    Buyer is responsible for return postage costs if the buyer didn’t accept the package during delivery or didn’t pick it up on time from local postal office.

    Complaints

    1. Buyer should contact ZOA concept immediately, the seller recognizes a warranty claim within 14 days.
    2. If the complaint is accepted and the Buyer wishes to receive a new product, shipping costs will be borne by the Seller.
    3. If the Buyer demands reimbursement, the Seller shall return all payments within 14 days.
    4. If the Buyer has chosen a method of delivery other than the cheapest offered by the Seller, the Seller is not obliged to refund the additional costs.

    SITE MANAGEMENT

    We reserve the right, but not the obligation, to:

    1. monitor the Site for violations of these Terms of Service;
      take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service, including without limitation, reporting such user to law enforcement authorities;
    2. in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;
    3. in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;
    4. otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

    LINKS TO OTHER WEB SITES

    Our Service may contain links to third-party web sites or services that are not owned or controlled by ZOA concept. ZOA concept has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that ZOA concept shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

    PRIVACY POLICY

    Please review our Privacy Policy posted on the Site. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service. Please be advised the Site is hosted in Poland.

    If you access the Site from the USA, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Poland, then through your continued use of the Site, you are transferring your data to Poland, and you expressly consent to have your data transferred to and processed in Poland.

    CHANGES

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will alert you about any changes by updating the “Last updated” date of these Terms of Service. It is your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted.

    CONTACT US

    If you have any questions about these Terms, please contact us at hello@zoaconcept.com

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